The DiSC Behavioural Profile is widely accepted in terms of its reliability and validity. With over 30 years and more than 42 million users worldwide DiSC has evolved into a behavioural tool which has...
In a call -center, team performance metrics are easily quantifiable– time to resolve issues, number of issues resolved, customer feedback etc. The same measurements can also be used to measure gaps and offer suggestions...
A manager who has two employees who are required to deliver related tasks on a project but somewhere they are not able to synergy. Two teammates who continuously argue on trivial issues and can’t...
An assessment tool meets its objective only when it is used at the right place. As the number of DiSC profiles available in the market are multiplying assessors and organisations are finding it confusing...
The DISC Model has been in use for more than four decades now in helping people to understand their behaviour better. Research is still ongoing on how it can be made better and more...
Have you encountered situations where you find it difficult to connect to people who you have worked all your life with because they do not seem to understand your message? Have you found it...
Organisation are being more and more dynamic today to match up to the challenges that massive economic and political restructuring is offering them. Continual improvement is the focal point, with a deep commitment to...
As Businesses take up the “knowledge “ path , big data is becoming the driving force behind managing customer relationships. Data is definitely the tool for designing the next up-sell or cross-sell opportunity. But...
Early and mid –managers hold the steering wheel for most businesses today since their performances directly impact the bottom line. Though behavioural assessment tools like DiSC profile managers into different categories, the final word...
As kids we were always been taught to admire leaders, and leadership behaviour was always endorsed as something worth following. But leaders have mostly been associated with politics, religion or history and not with...
